Privacy Policy
Information Collected
We collect information you provide directly to us, such as when you:
- Subscribe to our newsletter
- Make donations through our campaigns
- Contact us for support or inquiries
- Opt-in to receive SMS communications
This information may include your name, email address, phone number, and donation history.
Information Usage
We use the information we collect to:
- Send you campaign updates and newsletters
- Process and confirm your donations
- Respond to your inquiries and provide customer support
- Send SMS notifications if you have opted in
- Improve our services and user experience
Information Sharing
Important: SMS opt-in information and phone numbers collected for SMS purposes are NOT shared with any third parties or affiliate companies for marketing purposes. We respect your privacy and maintain strict confidentiality of your personal information.
We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent, except as described in this privacy policy or as required by law.
Terms & Conditions
1. SMS Consent Communication
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2. Types of SMS Communications
If you have consented to receive text messages from Congregation Lubavitch, you may receive messages related to the following:
- Campaign updates and announcements
- Donation confirmations and receipts
- Event reminders and notifications
- Important community announcements
- Special promotions or fundraising campaigns
Example: "Hello, this is a reminder about our upcoming Chanukah campaign. Your support helps our community grow. Reply STOP to opt out of SMS messaging at any time."
3. Message Frequency
Message frequency may vary depending on the type of communication and current campaigns. You may receive up to 4 SMS messages per week related to:
- Active fundraising campaigns
- Important community updates
- Event notifications
Example: "Message frequency may vary. You may receive up to 4 SMS messages per week regarding our campaigns and community updates."
4. Potential Fees for SMS Messaging
Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally. Congregation Lubavitch is not responsible for any charges incurred by your mobile carrier.
5. Opt-In Method
You may opt in to receive SMS messages from Congregation Lubavitch in the following ways:
- By checking the SMS consent box on our online forms
- By submitting our newsletter subscription form
- During phone conversations with our staff
- By filling out paper forms at our events
6. Opt-Out Method
You can opt out of receiving SMS messages at any time. To do so:
- Simply reply "STOP" to any SMS message you receive
- Contact us directly at 1-718-774-1770 to request removal from our messaging list
- Send an email to our support team with your opt-out request
7. Help
If you are experiencing any issues with our SMS service:
- Reply with the keyword "HELP" to any SMS message
- Call us directly at 1-718-774-1770
- Visit our website for additional support
Additional Options: If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8. Standard Messaging Disclosures
- Message and data rates may apply
- You can opt out at any time by texting "STOP"
- For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages
- Message frequency may vary
9. Website Terms
By using our website and services, you agree to these terms and conditions. We reserve the right to update these terms at any time. Continued use of our services constitutes acceptance of any changes.
10. Contact Information
If you have any questions about this Privacy Policy or Terms of Service, please contact us:
- Phone: 1-718-774-1770
- Address: Congregation Lubavitch, 770 Eastern Parkway, Brooklyn, NY 11213